Small print

Information for your booking

  • Arrival and departure: arrival from 2 p.m. to 10 p.m. - departure by 10 a.m.
  • Reservation: for a binding reservation we request a deposit payment – details will be included in the booking confirmation. We can not guarantee a specific room number. We reserve the right, without prior notice, to assign a different apartment with a similar floor plan, but at least the same size and the same number of bedrooms, or to promote it (upgrade) to a higher value (larger) apartment. 
  • Cancellation policy: cancellations up to 60 days before arrival are free of charge. For cancellations occurring less than 60 days before arrival we reserve the right to charge up to 100% of the booked arrangement depending on the duration of stay. This also applies in case of late arrival or early departure.
  • Deposit: The deposit can not be refunded in case of cancellation.
  • Animals: please note that we do not accept animals. Thank you for your understanding.
  • Payment: The hotel bill can be paid in cash (please note legal limits for cash payments of Euro 2999,99), by bank card or credit card (except Diners and AMEX). 
  • We are a no-smoking residence. You can smoke outdoors.
  • Promotions can only be claimed if they are explicity booked or requested from our website and be confirmed before arrival.
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